Business & sales template

Franchise operations audit

Standardise observations and verification of standards and operations at this franchise location.

4 minute estimate5 fully editable questionsNo account needed to preview

Full question preview

What this template asks

1

Location, site or record identifier

Required

Provides a structured answer that is straightforward to compare and segment. It is required in this starting template, but you can change that in the builder.

2

Date of observation

Required

Standardises timing for filtering and follow-up. It is required in this starting template, but you can change that in the builder.

3

What is the current status of standards and operations at this franchise location?

Required

Provides a structured answer that is straightforward to compare and segment. It is required in this starting template, but you can change that in the builder.

Meets standardMinor issueMajor issueNot applicableCould not verify
4

Which issues or actions apply?

Required

Allows more than one applicable factor without forcing a false single choice. It is required in this starting template, but you can change that in the builder.

No issue foundFollow-up neededRepair neededDocumentation missingEscalation required
5

Add observations, evidence or recommended action.

Captures context, examples, and ideas that fixed options may miss. It is optional so respondents can continue when it does not apply.

Sample-size considerations

Invite the people involved in the relevant buying or service decision. Separate directional account feedback from statistically representative market research.

Best practices

Ask only what the next action requiresState how contact details will be usedRoute urgent requests outside normal analysis

Common mistakes

Collecting excessive commercial informationTreating a lead form as independent researchFailing to follow up on promised contact

Frequently asked questions

Can I edit the franchise operations audit template?

Yes. Every question, answer option, required setting, section, theme, and eligible logic rule can be changed in Surveyor before you publish.

Can I preview the questionnaire before signing up?

Yes. The respondent preview is available without an account. An account is required only when you want to create and save an editable survey in a protected workspace.

Last reviewed 2 August 2026

Franchise operations audit template | Surveyor