Question library

Product feedback survey questions

Good product feedback starts with a task or product moment rather than a broad request for opinions. These questions connect experience, observed difficulty, value, and priorities without leading users toward a proposed solution.

Ask about the user’s task

Identify what the person tried to do, whether they succeeded, where friction appeared, what they expected, and which outcome matters most. Separate a bug report from a general preference.

  • What were you trying to accomplish?
  • Were you able to finish?
  • Where did you get stuck?

Prioritise with context

Feature votes are easier to interpret when paired with user segment, frequency of need, current workaround, and the impact of the problem. Avoid promising that the most requested item will be built.

  • Capture frequency and impact
  • Ask about workarounds
  • Close the feedback loop

Frequently asked questions

Can I customise this question library?

Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.

Can I collect responses on mobile devices?

Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.

Product feedback survey questions | Surveyor