Question type guide

Rating scale questions

Rating scales turn a defined perception into an ordered measure. The question, anchors, direction, and scale length should stay consistent when results will be compared.

When to use it

This question type is useful when your analysis needs measuring intensity, trend tracking, group comparisons. Choose it because it matches the information required, not simply because it is familiar.

  • measuring intensity
  • trend tracking
  • group comparisons

Design and analysis cautions

Pilot the wording and response controls on a phone. Decide how missing, skipped, other, and not-applicable answers will appear in exports before collection begins.

  • Label endpoints clearly
  • Keep scale direction consistent
  • Do not treat ordinal scores as perfect precision

Frequently asked questions

Can I customise this question type?

Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.

Can I collect responses on mobile devices?

Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.

Rating scale questions: examples and guidance | Surveyor