Question type guide
Open-ended questions preserve the respondent’s own language and can reveal context fixed choices miss. They also increase response effort and require a clear coding or review plan.
This question type is useful when your analysis needs explanations, examples and stories, unanticipated themes. Choose it because it matches the information required, not simply because it is familiar.
Pilot the wording and response controls on a phone. Decide how missing, skipped, other, and not-applicable answers will appear in exports before collection begins.
Frequently asked questions
Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.
Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.