Question type guide

Multiple-choice questions

Multiple-choice questions let respondents select more than one applicable answer. They work well for factors, behaviours, channels, and needs that can occur together.

When to use it

This question type is useful when your analysis needs selecting several applicable factors, coded analysis, consistent options. Choose it because it matches the information required, not simply because it is familiar.

  • selecting several applicable factors
  • coded analysis
  • consistent options

Design and analysis cautions

Pilot the wording and response controls on a phone. Decide how missing, skipped, other, and not-applicable answers will appear in exports before collection begins.

  • State how many choices are allowed
  • Include other or not applicable where needed
  • Avoid overlapping answer options

Frequently asked questions

Can I customise this question type?

Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.

Can I collect responses on mobile devices?

Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.

Multiple-choice questions: examples and guidance | Surveyor