Question type guide
A matrix applies one response scale to several related statements. It can reduce repetition, but large grids are difficult on phones and may encourage respondents to answer every row without careful reading.
This question type is useful when your analysis needs a shared scale across related items, compact multi-item measurement, consistent comparisons. Choose it because it matches the information required, not simply because it is familiar.
Pilot the wording and response controls on a phone. Decide how missing, skipped, other, and not-applicable answers will appear in exports before collection begins.
Frequently asked questions
Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.
Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.