Question type guide

Long text questions

Long-text questions give respondents room to explain an experience in their own words. Use them selectively because they require more effort to answer and a consistent review or coding process.

When to use it

This question type is useful when your analysis needs detailed explanations, examples in the respondent’s words, improvement suggestions. Choose it because it matches the information required, not simply because it is familiar.

  • detailed explanations
  • examples in the respondent’s words
  • improvement suggestions

Design and analysis cautions

Pilot the wording and response controls on a phone. Decide how missing, skipped, other, and not-applicable answers will appear in exports before collection begins.

  • Ask one focused prompt
  • Do not require sensitive narratives
  • Plan coding and access before collection

Frequently asked questions

Can I customise this question type?

Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.

Can I collect responses on mobile devices?

Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.

Long text questions: examples and guidance | Surveyor