Industry workflows

Government and public-sector surveys

Public-sector collection should be accessible, transparent about how input will affect decisions, and honest about who participated. Open links should not be described as representative public votes.

Common survey workflows

Teams in this field use structured collection for public consultation, citizen satisfaction, service assessment. Each workflow should have a defined audience, decision owner, consent basis, and reporting plan before launch.

  • public consultation
  • citizen satisfaction
  • service assessment

Build for trustworthy evidence

Use clear roles, version-safe instruments, mobile testing, documented sample limitations, and minimum-access data practices. Offline or location collection should be enabled only when the field plan requires it.

  • Pilot the instrument
  • Document sample coverage
  • Limit access to sensitive answers

Frequently asked questions

Can I customise this industry workflow?

Yes. Surveyor templates and question structures are starting points. You can edit wording, answer options, required fields, logic, branding, and collection settings before publishing.

Can I collect responses on mobile devices?

Yes. Published Surveyor forms are designed for phones, tablets, and desktop browsers. Eligible plans also support offline queues for previously loaded surveys.

Government and public-sector surveys | Surveyor